🛡️ Geek Maille – PIPEDA-Compliant Privacy Policy

Last updated: 11/30/25

Welcome, Traveler of the Realm!
This Privacy Policy explains how Geek Maille (“we,” “our,” “us”) collects, uses, discloses, and protects your personal information in accordance with PIPEDA, Canada’s federal privacy law.

By using our website, browsing our goods, or placing an order, you consent to the practices described below.

1. Accountability

We take responsibility for the personal information entrusted to us.
A designated Privacy Officer oversees compliance with PIPEDA and this Policy.

📧 To contact our Privacy Officer:
GeekMailleCanada@gmail.com

2. Identifying Purposes

When we collect personal information, we clearly explain why.
We collect your information for the following purposes:

To process, fulfill, and deliver orders
To communicate about orders, questions, or customer service
To manage payments and prevent fraud
To maintain and improve our website
To send optional marketing messages (only if you consent)
To meet legal and tax obligations

We do not use your information for unexplained or unrelated purposes.

3. Consent

By interacting with our website or completing a transaction, you provide implied consent for the collection and use of your information for the purposes described.

We will request express consent for:

Marketing emails
Storing optional profile information
Any use not listed in this Policy

You may withdraw your consent at any time by contacting us.

4. Limiting Collection

We collect only the information necessary for the stated purposes.

We collect:

Name
Email address
Billing and shipping addresses
Order information
Messages you send us
Device and usage data (IP address, browser type, visit behavior)
Cookies (to maintain carts, remember settings, monitor site performance)

We do not collect:

Social insurance numbers
Sensitive biometric or financial data
Unnecessary personal details

Payment information is handled securely by third-party payment processors; we do not store your credit card number.

5. Limiting Use, Disclosure & Retention

We use and disclose your information only for:

Processing orders
Customer support
System security
Legal compliance
Services performed by trusted partners (e.g., payment processors, shipping carriers, website hosting)

We never sell, trade, or rent your personal information.

We retain your information only as long as necessary for:

Order history
Accounting/legal obligations
Customer service follow-up

After that period, information is securely deleted or anonymized.

6. Accuracy

We strive to ensure your information is accurate, complete, and up to date.

You may request corrections at any time.

7. Safeguards

We protect your data like a blacksmith guards his finest chainmail.
Safeguards include:

Encrypted checkout (HTTPS)
Secure servers and firewalls
Restricted employee access
Controlled access to order information
Trusted service providers with strong security standards

8. Openness

This Privacy Policy explains our practices clearly and openly.
If you ever want details about how your information is handled, we explain freely — no secrets, no sorcery.

9. Individual Access

You have the right to request:

What information we hold about you
How it is used
Copies of your personal information
Corrections where data is inaccurate

We will respond within 30 days as required by PIPEDA.

10. Challenging Compliance

If you have concerns about how we handle your information, you may:

Contact our Privacy Officer directly
If necessary, escalate to the Office of the Privacy Commissioner of Canada

We will always work with you to resolve concerns quickly and fairly.

International Customers

If you order from outside Canada, your data may cross borders for shipping or processing.
We ensure service providers outside Canada offer comparable data protection where required.

Children’s Privacy

Our shop is intended for adults (18+).
If personal information from a minor is discovered, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy to reflect business or legal changes.
The “last updated” date will always be visible at the top of the Policy.

Contact Us

📧 Privacy Officer: GeekMailleCanada@Gmail.com
🌐 Or through our Contact Us page

Your privacy is part of the armor we forge.
Thank you for trusting Geek Maille with your adventures.