????️ Geek Maille – Privacy Policy
Last Updated: April 19, 2026
Welcome, Traveler of the Realm!
At Geek Maille, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial laws, and Canadian Anti-Spam Legislation (CASL).
By using our website, browsing our products, or placing an order, you consent to the practices described in this Policy.
1. Accountability
We take responsibility for the personal information entrusted to us.
A designated Privacy Officer oversees our compliance with this Privacy Policy and applicable privacy laws.
Privacy Officer Contact
Geek Maille
???? Email: GeekMailleCanada@gmail.com
If you have any questions, concerns, or requests regarding your personal information, please contact us using the information above.
2. Identifying Purposes
We collect personal information only for clear and reasonable business purposes, including:
- Processing, fulfilling, and delivering orders
- Communicating about orders, questions, and customer service requests
- Managing payments and helping prevent fraud
- Maintaining, improving, and securing our website
- Sending optional marketing emails and promotions (only with your express consent)
- Meeting legal, accounting, and tax obligations
We do not use your information for unrelated or undisclosed purposes.
3. Consent
By interacting with our website or completing a purchase, you provide implied consent for the collection and use of your information necessary to fulfill your order.
We request express consent for:
- Marketing emails and promotional communications
- Optional account creation or profile storage
- Any use of personal information not described in this Policy
You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us directly.
Marketing emails always include an unsubscribe option in accordance with Canadian Anti-Spam Legislation (CASL).
4. Limiting Collection
We collect only the personal information necessary for the purposes listed above.
This may include:
- Name
- Email address
- Billing and shipping addresses
- Order and purchase history
- Messages you send through contact forms or email
- Device and usage information (such as IP address, browser type, and visit behavior)
- Cookies and website usage data
Cookies may be used to:
- Maintain shopping cart functionality
- Remember preferences and settings
- Improve website performance and usability
- Monitor traffic and analytics
You may disable cookies through your browser settings, though some website functions may not work properly.
We do not collect:
- Social Insurance Numbers
- Sensitive biometric information
- Unnecessary personal details
Payment information is processed securely through trusted third-party payment processors. We do not store your full credit card information.
5. Limiting Use, Disclosure, and Retention
We use and disclose personal information only as necessary for:
- Order processing and fulfillment
- Customer support
- Fraud prevention and security
- Legal, tax, and accounting obligations
- Services provided by trusted third-party partners
Trusted service providers may include:
- WooCommerce
- WordPress
- GoDaddy (website hosting)
- Payment processors such as Stripe or PayPal
- Shipping providers such as Canada Post and courier services
- Analytics services such as Google Analytics
- Email marketing platforms where applicable
We never sell, trade, or rent your personal information.
We retain personal information only as long as necessary to fulfill the purposes described above. For example, order and accounting records may be retained for up to seven (7) years to meet legal and tax obligations.
After that period, information is securely deleted or anonymized where appropriate.
6. Accuracy
We strive to keep your personal information accurate, complete, and up to date.
If you believe any information we hold is incorrect, you may request corrections at any time.
7. Safeguards
We protect your information like a blacksmith guards their finest chainmail.
Security measures include:
- Encrypted checkout and HTTPS protection
- Secure servers and firewalls
- Restricted access to customer information
- Controlled access to order and account details
- Trusted third-party providers with appropriate security standards
While no system is perfectly invincible, we take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
In the event of a data breach involving personal information that creates a real risk of significant harm, we will notify affected individuals and applicable authorities as required by law.
8. Openness
We believe privacy policies should be understandable, not hidden behind mysterious legal fog.
This Policy explains how your information is handled with clear communication and full transparency.
If you have questions, we are happy to explain further.
9. Individual Access
You have the right to request:
- Confirmation of whether we hold your personal information
- Details about how your information is used
- Access to copies of your personal information
- Corrections if information is inaccurate or incomplete
We will respond to access requests within thirty (30) days as required by PIPEDA, unless a lawful exception applies.
To make a request, please contact our Privacy Officer.
10. Challenging Compliance
If you have concerns about how we handle your personal information, you may:
- Contact our Privacy Officer directly
- If necessary, escalate the matter to the Office of the Privacy Commissioner of Canada
We will always work in good faith to resolve concerns quickly, fairly, and respectfully.
International Customers
If you place an order from outside Canada, your personal information may be processed across borders for payment, shipping, or fulfillment purposes.
We take reasonable steps to ensure that service providers handling your information maintain appropriate privacy protections.
Children’s Privacy
Our products are intended for general audiences, but purchases should be made by adults or with parental supervision.
If we become aware that personal information from a minor has been collected improperly, we will take reasonable steps to delete it promptly.
Geek Maille products are tabletop gaming accessories and are not intended as toys for young children.
Governing Law
This Privacy Policy is governed by applicable Canadian privacy laws, including PIPEDA, and where applicable, the laws of Ontario, Canada.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.
The most current version will always be posted on this page, and the “Last Updated” date will be revised accordingly.
Your continued use of our website after updates are posted constitutes acceptance of those changes.
Contact Us
Privacy Officer
Geek Maille
???? GeekMailleCanada@gmail.com
???? Or through our Contact Us page
Your privacy is part of the armor we forge.
Thank you for trusting Geek Maille with your adventures.
